NOC Engineering | Smart Hands 


 

Sometimes you just need a hand. Our team of multi-disciplined Network Operations Center (NOC) engineers is ready when you need them.

Multi-Disiplined NOC Engineers

Our Smart Hands support engineers are available 24/7 to assist in the day-to-day operation of your IT environment. Smart Hands allows you to keep key personnel on task by giving you access to our highly trained and certified staff, who can perform a wide range of IT services to support you.

 

Services include:

  • Equipment power cycling
  • Twice daily visual inspections of your equipment
  • Ticketing and issue reporting
  • Remote access and troubleshooting
  • Tape rotations/loading
  • Equipment receiving/shipping
  • Installation and removal
  • Maintenance support
  • Environmental and Power distribution monitoring

…and much more.

Contact Us

Let one of our experts provide you with the information you need.